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NILS Bushfire Relief Policy

Our thoughts and hearts
go out to the communities
impacted by the devastating
bushfires across Australia.

We estimate that nearly 3,000 NILS clients are in bushfire
affected areas.

As a response we have developed a NILS Bushfire Relief Policy
in conjunction with our longstanding corporate partner, NAB.
This policy is effective as of Tuesday 14 January 2020 and is
designed to support NILS clients in bushfire affected areas.

 

 

 

Our Bushfire Relief Policy includes:
  • Existing NILS clients can renegotiate loan repayment terms or defer repayments on their loan to suit their needs
  • Where the loan asset (e.g. fridge purchased with a NILS loan) has been destroyed or is not usable due to the bushfires, opportunity to review the loan have been put in place
  • New clients can access a NILS ‘Bushfire Relief’ loan of up to $2,000 (increased from $1,500) with reduced requirement for documentation
FIND OUT MORE BY CONTACTING YOUR NEAREST PROVIDER

STEPUP LOANS

Please note that StepUP loan clients are managed by NAB and therefore any bushfire affected clients requiring assistance, should contact NAB Assist directly on 1800 701 599.

BUSHFIRE RELIEF SUPPORT SERVICES

A list of support services available across Australia has been collated by Thriving Communities Partnership (TCP) and is available on their website here.

Our hearts and thoughts go out to everyone impacted
directly or indirectly by the coronavirus pandemic.

Good Shepherd will continue to provide No Interest Loans (NILS) to
people in our community who need this support. We are revising our
financial hardship policy and will keep you updated. For assistance,
please contact your nearest NILS provider below. FIND YOUR NEAREST PROVIDER Continue to website